Guest Services Agent - Part time
The Inn at Perry Cabin is a beautiful 78 room luxury hotel, located on the Miles River in St. Michael’s, Maryland that features world-class amenities for play, relaxation and exploration. Tucked along a private corner of the Chesapeake Bay, on more than 20 acres of manicured lawns along the Miles River, the Inn at Perry Cabin’s nautical charm and casual elegance inspire a genuine sense of escape. It is just moments by foot, bicycle, car and boat from the historic town of Saint Michaels, putting some of the region’s best shopping, antiquing, tasting and hunting right at your fingertips.
For more information about the Inn at Perry Cabin please visit us at: www.innatperrycabin.com
We are seeking a part time guest services agent to ensure that guests receive world class service commensurate with the service we are know form.
Primary responsibilities for the guest service agent are to assist potential guests and incoming guests with understanding the amenities and activities available at the resort, and booking guest reservations for guests, ensuring the correct information and appropriate follow up is taken for both guests and operating departments. The guest service agents are responsible for being knowledgeable about the resort and St. Michaels area.
The position is part time, approximately 3 days per week, up to 8 hour shifts.. Hours may include 8am - 4:39pm or 1pm -9:30pm shifts.
Candidates must have the following knowledge, skills and abilities:
- Excellent communication skills -verbal and written
- Strong computer and technology skills
- Ability to work weekends and holidays when necessary
- Excellent time management skills
- Ability to work well and remain detail oriented when very busy
- Excellent guest service skills.
- Previous hotel and/or customer service skills are helpful.
Part time team members are eligible for:
- Paid Sick time
- Free shift meals
- Free uniforms
- Free on site parking
- access to team member discounts
We are an equal opportunity employer.